FAQs

Covid-19 Protocols

We are continuing to take everyone’s health and safety seriously and will ask that each client wear a surgical mask inside of the salon. If you do not have a mask we will provide one for you to wear. 

When you arrive at the salon please send a text message to inform your stylist of your arrival. When you come into the salon you will have the option of using sanitizer or washing your hands. Thanks to everyone who has continued to happily comply with our Covid-19 precautions.

Cancellation Policy

In the case of a cancellation, you must notify the salon 48 hours prior to your appointment. If you cancel within the 48-hour window, this will be considered a late cancellation and you will be charged 50% of the cost of your scheduled service. Cancellations less than 24 hours before your appointment will be charged at the full price of your service.

Running late

If you are running late, please notify the salon as soon as possible. Arriving more than 15 minutes late for your appointment could be considered a late cancellation, due to the fact that we may not have enough time to perform the full service. Likewise, we respect your time and if we are running late we will try our best to inform you in a timely fashion.

Parking 

Please park in our designated street spots right outside of the house or in our driveway, these will be kept open and reserved for clients of the salon.

How to book an appointment:

If you're unsure of what to book or you're looking for a big change, please fill out our Booking Request Form.

If you're an existing client, or what you're looking for is straight-forward, you're welcome to use our Online Booking platform where you can view our availability and book your appointment directly.